How to Create Demand When No One’s Heard of You (Yet)

by Leanne Mordue on 05-Jan-2026 09:30:00

John from JDR Group working at his desk, representing how SMEs can build visibility and create demand when their business isn’t widely known yet.

You know your business delivers outstanding work. Your customers stay with you, your team know their craft, and your service stands up against any competitor. The problem? Not enough people know you exist.

Download Your FREE Guide: 'How To Increase Sales'

It’s a common challenge for established SMEs that have grown through referrals and repeat work. You’re confident in what you do, but invisible to people outside your network. You don’t have brand recognition, you’re not showing up in searches, and your lead list depends too heavily on who happens to call next.

So how do you create demand when no one’s heard of you yet? You build it deliberately, consistently and with a clear plan.

Start With a Clear Audience, Not a Broad Market

The first step in creating demand is focus. You don’t need everyone to know who you are. You only need the right people to know you exist.

That means defining your ideal customers, their industry, size, challenges and priorities. The more specific you get, the easier it becomes to create marketing that resonates.

When you try to appeal to everyone, you end up with generic messaging that connects with no one. But when your content speaks directly to the problems your audience faces every day, they notice.

Stop Selling & Start Educating

When no one has heard of you, hard selling doesn’t work. Prospects aren’t ready to buy; they’re still trying to understand their own problem.

The key is to position your business as a trusted expert. Share insights that help your audience see what’s possible. Create content that explains why their current approach isn’t working and how they can improve.

That could be blogs, videos, guides or webinars. Each one should answer the questions your customers are already asking. Over time, this builds credibility and visibility, so when they are ready to buy, they come to you first.

Build Awareness Before You Ask for Action

Marketing that drives immediate leads only works when people already know you. If you’re new to the market or just not well-known, you need to earn attention before you can expect conversions.

Focus on awareness-building first. Use paid ads, SEO, and social campaigns to get your brand in front of your target market. Stay visible consistently, not occasionally.

Your goal isn’t to sell on the first click; it’s to make your name familiar. Familiarity breeds trust, and trust drives enquiries later.

Get Your Website Ready Before You Drive Traffic

There’s no point in spending money on ads or content if your website doesn’t convert.

Before you increase traffic, make sure your site:

  • Explains exactly who you help and how
  • Builds trust through testimonials and case studies
  • Encourages visitors to take the next step with clear calls to action
  • Captures enquiries automatically and routes them into your CRM

A strong website turns attention into action. Without it, you’ll lose potential customers before they ever get in touch.

Use Multiple Channels Together

A single marketing channel rarely creates momentum. PPC might get quick results, but it fades when you stop spending. SEO builds authority, but it takes time. Social media keeps you visible, but it won’t convert on its own.

The power comes from combining them. When your content, ads, website and email campaigns all support each other, you start to create real demand.

That’s what we build for our clients at JDR, a complete marketing system that connects every part of the process.

Nurture the Interest You Generate

Most prospects won’t buy the first time they hear from you. That’s normal. The goal is to keep them engaged until the timing is right.

That’s where marketing automation and CRM systems like HubSpot make all the difference. By tracking who visits your site, downloads a guide or opens an email, you can follow up automatically with relevant messages, not random ones.

Instead of cold calling, you’re warming up leads gradually until they’re ready for a proper sales conversation.

Measure, Refine and Stay Consistent

Creating demand takes time and consistency. It’s not about guessing what works; it’s about tracking results, refining your approach and building momentum month by month.

Look at which campaigns are bringing the right kind of enquiries. Adjust your spend and focus where you’re getting the best returns. Small improvements each month lead to big changes over time.

How JDR Can Help You Build Demand

At JDR, we help business owners who are tired of relying on word of mouth and want to take control of their growth.

Our Proven 6 Step System creates a marketing and sales structure that attracts new customers, nurtures them through your CRM and delivers measurable ROI.

We don’t just make you more visible, we make you more demanded.

If you’re ready to move from being the industry’s best-kept secret to the business people actively seek out, book a free consultation with us today.

Or, if you’d prefer to learn more first, download our free guide: How To Increase Sales.

How To Increase Sales

Subscribe by email

Get Email Notifications