How To Follow Up Leads

How to approach 'top of the funnel' leads (leads who have downloaded guides, checklists, brochures etc)

Further Resources:

https://blog.jdrgroup.co.uk/digital-prosperity-blog/how-to-follow-up-website-leads-season-3-episode-4-of-the-digital-prosperity-podcast

https://blog.jdrgroup.co.uk/digital-prosperity-blog/11-video-selling-examples-how-one-to-one-video-can-be-used-throughout-the-sales-process

Example Call Script:

Hello, this is ______ from ______,

It’s a quick call – I got a notification that you requested a copy of _______ from our website. We sent it out to you by email, did you get it OK?

It might be that you just wanted the information only, and that that’s all you need for now – but I’ve had a quick look at your company, and we could help you:

  • Selling point #1
  • Selling point #2
  • Selling point #3

I just wondered if you’d be open to having an initial conversation to explore how we could help you?

IF YES – schedule a meeting/call or go into a fact find there and then

IF NO – No problem! You’ve got the guide/ebook for now, and we’ll stay in touch – then if you have a need in the future you’ll know where we are (then send a follow up email, connect on LinkedIn/Twitter, and diarise a future follow up call)

Example Email Templates:

Email One

Hi _______

You recently asked for a copy of ______ from my website. I sent it to you by email, did you get it OK? If not, just let me know and I’ll resend it.

I recognise that you may just want the information for now, but I’ve taken a look at your website and your LinkedIn profile, and we work with a number of similar businesses.

The types of problems we help solve are:

  • X
  • Y
  • Z

This may or not be for you, but I wondered if you’d be open to having a quick exploratory call – I can find out a bit more about your business and we can see if there’s a fit.

If so, I’m free tomorrow afternoon if you’re available? If not, let me know when would work better for you. Alternatively, you can use my online calendar tool to schedule a call with me: (INSERT LINK)

Email Two

Hi _________

Have you had a chance to review my last email at all? Are you available for a quick call at some point over the next few days?

If not, let me know when would work better for you. Alternatively, you can use my online calendar tool to schedule a call with me: (INSERT LINK)

Email Three

Hi __________

I’ve tried to connect with you a couple of times now, so I’m going to assume that right now, this isn’t a priority for you.

If I’m wrong, then I’d love to hear back from you, otherwise if it’s OK I’ll stay in touch periodically with news and updates, and I can also leave you with X useful resources which I believe will be helpful for you.

  • Resource 1
  • Resource 2
  • Resource 3
  • Resource 4
  • Resource 5

Thanks again, and I look forward to speaking to you at some point in the future.